Shipping policy


Delivery & Shipping Information

Average Delivery Times

At Olivia Smiths, we strive to ensure a seamless shopping experience. Once your order is placed, our team processes it within 1 to 3 business days. Orders placed on weekdays are typically processed within one business day. However, orders placed on Friday evenings or over the weekend may require additional processing time.

After processing, your order is dispatched, with an average delivery time of 4 to 7 business days. Please note that delivery times may vary based on your location and external factors.

Placing an Order

Shopping with us is straightforward:

  1. Select Your Product: Navigate to the desired product page and click the “Add to Cart” button.

  2. Review Your Cart: Ensure you've selected the correct variants.

  3. Proceed to Checkout: Click on the “Proceed to Checkout” button.

  4. Enter Shipping Information: Provide accurate address details.

  5. Confirm Delivery Details: Review your shipping information.

  6. Choose Payment Method: Select from our secure payment options.

  7. Finalize Your Order: Click on the “Complete Order” button and follow the instructions to complete your purchase.

Shipping Costs

We are pleased to offer free shipping on all orders, with no minimum purchase requirement. Your products will be delivered directly to your doorstep at no additional cost.

Shipping Your Order

Once you've found the perfect item, we understand the eagerness to receive it promptly. Our team works diligently to process and ship your order as quickly as possible.

Please Note: Due to high demand and external factors such as the Covid-19 pandemic, there may be occasional delays. We appreciate your patience and understanding during these times.

If you require expedited shipping or have specific delivery concerns, please contact our customer service team at info@oliviasmiths.com. We are here to assist you with the best possible solutions.

International Deliveries

For customers outside the European Union, please be aware that local customs duties, VAT, or other taxes may apply upon importation of goods. These charges are the responsibility of the customer. We recommend checking with your local customs office for detailed information.

If you need further assistance or have additional questions, feel free to reach out. We're here to help!